The experience for new employees at the Internal Revenue Service is not always positive, even though the IRS has taken steps to improve the onboarding process, according to a new report.
The report, by the Treasury Inspector General for Tax Administration, came in response to a request from the IRS for a review of its year-long “onboarding process.” TIGTA’s overall objective was to determine whether the IRS’s onboarding program was appropriately integrating new employees for positions in mission-critical occupations into their workforce to become productive employees as quickly as possible.
While the IRS has taken steps to make the new employee experience positive, managers whom TIGTA interviewed were not following best practices identified in the comprehensive guidance the IRS developed for them. As a result, some best practices that would help new employees feel welcome and help them become more productive were not fully implemented. For example, one-quarter of the new employees TIGTA contacted were not assigned a coach or mentor when they arrived, and approximately 29 percent stated that the onboarding experience did not accelerate their ability to reach full productivity. Read more
No comments:
Post a Comment